TC are a reliable, well-oiled and super slick business that sells a lot of furniture. We aim to always have an extensive range of furniture, strive to be reasonably priced in an ever-inflating market and ensure we are constantly looking for innovative ways to improve delivery, as well as our online services.
We’ve put together a handy guide to help you reach, understand and use all of the services available to you on our website with ease. We want to make our online services as simple as possible to navigate for our customers.
To help our customers navigate every aspect of our website, we have created three short and handy videos walking you through how to find products, view catalogues and navigate the customer portal.
Below, we have outlined the main content focused upon within each video.
How To Navigate Our Customer Portal
If you have ordered something through one of the members of our sales team, you will be able to view these within your personal portal.
To sign up and create an account, all you will need is an email and password. Once you are an account member, we will be able to show you how to view and alter your account, as well as how to view your personal orders and invoices. If you currently do not have a login to the portal and would like one, please contact us at firstname.lastname@example.org to get one set up.
Also, within this how-to video, we will show you how to view, print or download your invoices, or view an order and its current status. We will also show you how you can get in contact with a member of our sales team if you have any issues or queries.
How To Find TC Catalogues, Image Packs & 3D Models
Did you know that all of our catalogues are interactive?
If you’re interested in flipping through our catalogues, our how-to video will show you how to view, share, print and even download the literature you want to see.
We’ll also show you the different features attached to the interactive catalogues, from auto-flipping the pages to clicking on specific tabs on the table of contents to go straight to the page you want to see.
Within our website, we have a wide range of services to offer our customers.
Our image packs and 3D models help to give our customers a clearer picture of what we do, from lifestyle renders to promotional videos, our customers can view every part, and even download and save to your own computer.
How To Find Product Information
TC has a wide range of products to offer its customers.
We pride ourselves on creating online services that are made specifically for the use of our customers and their primary needs. We want to make finding the perfect product simple and easy to understand.
If you are having trouble searching for a particular product, we can show you a number of ways to find them.
As well as searching for products, our 'how-to' video will show you how to find product specifications and even assembly instructions, our how-to video details this journey explicitly. Also within the video, we’ll show you the different ways in which you can find the specific products you’re interested in seeing.
All of the information discussed above can be found in our three videos, which can be found on our TC Group YouTube channel.